I guess that manual was important after all. Too bad it self destructed!
And Hope even have a reputation, and not entirely because her sexy antics. You can say she's always trying to stick it to THE MAN (or woman) and don't want to be controlled in any way. It drives everyone at Dispatch crazy.
What is Dispatch, you ask? That's a big topic for another time. You'll learn more about it ahead in the story, hehe.